Terms & Conditions — ctg88

Introduction & Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player") and ctg88 ("the Platform", "we", "us", "our"). By registering an account, making a deposit, or otherwise accessing any part of ctg88, you acknowledge that you have read, understood, and agreed to be bound by these Terms in their entirety.

ctg88 is an online casino and sports betting platform serving players in Bangladesh. Our offering includes cricket betting, live casino games, slots, crash games such as Aviator, fishing games, and a wide variety of table games and instant-win products. These Terms apply to all products, promotions, and services made available through the ctg88 website and any associated mobile interface.

Core Principles at a Glance

Eligibility Requirements

To use ctg88 services, you must satisfy all of the following eligibility criteria at all times:

• Age: You must be at least 21 years old. ctg88 enforces a strict 21+ policy. Providing false age information will result in immediate account termination and forfeiture of any funds held in the account.
• One Account: Each player is permitted to hold one account only. Duplicate accounts will be closed and associated balances forfeited.
• Accurate Information: All registration details must be truthful, accurate, and current. ctg88 reserves the right to request KYC documentation at any stage to verify your identity.
• Jurisdiction: You are solely responsible for ensuring that your use of ctg88 is lawful in your location. Players who access the platform from restricted territories do so at their own risk.

Account Registration & Verification

Opening an account with ctg88 is free of charge. The registration process requires you to provide a valid mobile number, a username, and a secure password. Upon registration, ctg88 may conduct identity verification checks in line with our KYC and anti-money-laundering obligations.

• Verification Documents: ctg88 may request government-issued photo identification (such as a National ID card or passport) and proof of address or payment method ownership as part of our standard KYC process.
• Account Suspension: Accounts that fail to complete verification within a reasonable timeframe or provide false documentation will be suspended pending further investigation, and any withdrawals will be placed on hold.
• Password Responsibility: You are responsible for the security of your login credentials. ctg88 will never ask for your full password via email or live chat.
• Account Closure: You may close your account at any time by contacting customer support. Any pending bets or bonus obligations must be resolved before closure is finalised.

Deposits, Withdrawals & Payment Methods

ctg88 supports a range of payment methods suited to Bangladesh-based players. Transactions are processed in Bangladeshi Taka (BDT). Accepted payment channels currently include:

• Mobile Banking: bKash, Nagad, Rocket, and Upay are all accepted for both deposits and withdrawals.
• Minimum Deposit: The minimum deposit amount is ৳200. Deposits below this threshold will not be credited to your account.
• Withdrawal Processing: Withdrawal requests are typically processed within 24 hours, subject to verification status and platform security checks. Minimum withdrawal is ৳500.
• Currency: All balances, transactions, and bonus amounts are denominated in Bangladeshi Taka (৳ / BDT). ctg88 does not accept cryptocurrency or foreign currency transactions at this time.

ctg88 reserves the right to request supporting documentation before processing any withdrawal to protect against fraud and money laundering. Funds deposited through one payment method must generally be withdrawn through the same method unless ctg88 support confirms an alternative arrangement.

Bonuses, Promotions & Wagering Requirements

ctg88 periodically offers welcome bonuses, reload bonuses, free spins, and other promotional incentives to eligible players. All bonuses are subject to the following general terms unless a specific promotion's terms and conditions state otherwise:

• Wagering Requirement: All bonus funds carry a wagering requirement (rollover) that must be fulfilled before any withdrawal can be requested. The applicable multiplier is stated in each promotion's specific terms.
• Eligibility: Bonuses are available only to verified, eligible accounts. New player welcome bonuses are limited to first-time registrations; one bonus per household and per IP address applies.
• Expiry: Bonus funds and free spins that are not used within the stated validity period will automatically expire and be removed from the player's account without prior notice.
• Abuse: ctg88 takes a zero-tolerance approach to bonus abuse. Any player found to be exploiting promotions, using multiple accounts to claim bonuses, or employing low-risk hedging strategies to meet wagering requirements will have their bonuses voided and may face permanent account suspension.

Prohibited Activities & Fair Use

The following activities are strictly prohibited on the ctg88 platform. Engaging in any of these actions may result in immediate account suspension, forfeiture of funds, and where applicable, notification to relevant authorities:

• Attempting to access another user's account without authorisation, including through phishing, social engineering, or credential stuffing attacks.
• Using automated bots, scripts, or software to interact with the platform in ways that are not part of the intended gameplay experience.
• Depositing, wagering, or withdrawing funds that are derived from criminal or fraudulent activity, including money laundering and proceeds of crime.
• Colluding with other players to fix outcomes, share game information in real time, or otherwise undermine the integrity of any game or wagering market.
• Engaging in harassment, offensive communications, or discriminatory behaviour in any public-facing feature of the platform, including live chat or player messaging.

Intellectual Property Rights

All content on the ctg88 platform — including but not limited to logos, trademarks, software, game interfaces, graphics, design elements, written content, and promotional materials — is the exclusive intellectual property of ctg88 or its licensed partners (including game studios such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi). You are granted a limited, non-transferable, revocable licence to access and use the platform for personal entertainment purposes only. You may not reproduce, distribute, publicly display, modify, create derivative works from, or commercially exploit any part of the ctg88 platform without our prior written consent.

Limitation of Liability & Disclaimers

ctg88 provides its platform on an "as is" and "as available" basis. While we take all reasonable measures to ensure continuous platform availability, we do not warrant that the platform will be uninterrupted, error-free, or free from technical faults. Planned maintenance windows and emergency downtime may occur from time to time with or without prior notice.

To the maximum extent permitted by applicable law, ctg88 shall not be liable for any direct, indirect, incidental, consequential, or punitive losses arising from your use of the platform, includinglosses resulting from betting outcomes, technical malfunctions, force majeure events, or third-party service interruptions. Nothing in these Terms shall limit our liability for fraud, gross negligence, or death or personal injury caused by our negligence.

Privacy & Data Protection

ctg88 is committed to protecting your personal information. The collection, use, storage, and sharing of your data is governed by our Privacy Policy, which forms an integral part of these Terms. By accepting these Terms, you also accept our Privacy Policy. We use SSL encryption and industry-standard security protocols to safeguard your account and transaction data. We do not sell your personal data to third parties. For a full description of how ctg88 handles your data, please review the Privacy Policy available on this site.

Amendments to These Terms

ctg88 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, we will notify players via a prominent notice on the platform or via the registered contact details held on your account. Your continued use of ctg88 following the publication of revised Terms constitutes your acceptance of those changes. We encourage you to review these Terms periodically to stay informed of your rights and obligations. The date of the most recent revision is noted at the top of this page.

Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with generally accepted principles of international online gaming law. In the event of a dispute between you and ctg88, we encourage you to first contact our customer support team at [email protected] so that we may attempt to resolve the matter informally. If an informal resolution cannot be reached, both parties agree to submit to binding arbitration before escalating to any formal legal proceedings. Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction.

Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, our customer support team is available 24/7 to assist you. We aim to respond to all formal inquiries within 48 hours during Bangladesh Standard Time (BST, UTC+6) business hours.

Email: [email protected]