Responsible Gaming at ctg88

Our Commitment to Safe Play

At ctg88, responsible gaming is not just a policy — it is a core value. We are committed to providing every player across Bangladesh, from Dhaka to Chittagong, Sylhet to Khulna, with a safe and enjoyable environment. We want you to stay in control of your gambling activity at all times, setting boundaries that reflect your personal and financial situation.

Online gaming and sports betting — including cricket betting, slots, and live casino — should be enjoyed responsibly. Our platform provides several practical tools to help you manage your activity, your spending, and your time. These tools are available to all registered players at any time through the ctg88 support team.

Recognising the Warning Signs

Gambling problems can develop gradually. Being aware of early warning signs allows you to take action before the issue becomes serious. Ask yourself honestly whether any of the following apply to you:

Deposit Limits Explained

A deposit limit is one of the most effective responsible gaming tools available. By setting a maximum amount you can deposit over a chosen period, you prevent impulsive overspending before it occurs. ctg88 supports three types of deposit limits for your convenience:

• Daily limit — caps your total deposits within any 24-hour window.
• Weekly limit — controls your spending across a rolling 7-day period.
• Monthly limit — sets a firm ceiling on your deposits across a calendar month.

Increasing a deposit limit takes effect only after a mandatory cooling-off period, while reducing a limit takes effect immediately. This ensures that decisions made in the heat of the moment cannot immediately override the protections you have set for yourself.

Self-Exclusion Programme

If you feel that gambling is negatively impacting your life, self-exclusion allows you to voluntarily block your own access to ctg88 for a defined period. We offer the following exclusion durations:

• 6-month exclusion — suitable for players who need a substantial break to reassess.
• 12-month exclusion — for those who recognise a more persistent pattern of problematic play.
• Permanent exclusion — a lifelong block on your account, with no option to reopen.

During the exclusion period, you will not receive any promotional communications from ctg88. Your account will be fully suspended and any remaining balance will be returned to you via bKash, Nagad, or Rocket, whichever method you used for your most recent deposit. Contact our support team to activate self-exclusion at any time.

Time-Out and Cooling-Off Periods

A time-out is a shorter, temporary break from the platform — ideal when you feel you are spending too much time gambling but do not require a full self-exclusion. You may request a time-out of 24 hours, 48 hours, 7 days, or up to 30 days. During this period your account is suspended and you cannot log in, deposit, or place bets.

Once a time-out is activated, it cannot be cancelled before it expires. This intentional design prevents impulsive reversal of a decision you made with a clear head. After the period ends, your account is automatically restored and you may resume play at your own pace.

Getting Help — You Are Not Alone

If gambling has become a problem for you or someone you care about, reaching out is the most important step you can take. Our support team is available around the clock via live chat and email to connect you with the right resources. Simply contact us at [email protected] and mention that you need responsible gaming assistance — we will respond with care and without judgment.

Beyond our platform-level tools, we also encourage players to seek independent professional guidance. Counselling and support services are available across Bangladesh in major cities including Dhaka, Chittagong, Sylhet, Rajshahi, and Khulna. Speaking to a trusted family member or friend is also a meaningful first step toward regaining control.