ctg88 Privacy Policy

Introduction

ctg88 ("we", "our", or "us") operates the online gambling and sports betting platform available at ctg88.vip. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, why we collect it, and how you can exercise your rights regarding your data.

By accessing or using ctg88, you agree to the terms of this Privacy Policy. If you do not agree with the practices described here, please discontinue use of our platform. This policy applies to all players registered on ctg88, including those based in Dhaka, Chittagong, Sylhet, Khulna, and all other regions of Bangladesh.

Information We Collect

When you register and use ctg88, we collect certain personal information necessary to provide our services, verify your identity, process transactions, and comply with applicable guidelines. The categories of information we collect include:

• Identity information: full name, date of birth, and government-issued ID details as required for account verification.
• Contact information: email address, mobile phone number, and residential address (city or district in Bangladesh).
• Financial information: payment method details, transaction history, deposit and withdrawal records via bKash, Nagad, Rocket, or bank transfer.
• Usage data: device type, browser type, IP address, pages visited, games played, betting history, session duration, and platform interaction logs.
• Communications: messages you send to our support team, feedback submissions, and records of any correspondence we exchange with you.

We collect this information directly from you when you register, make transactions, or interact with our platform. Some technical data (such as IP address and device information) is collected automatically through cookies and similar tracking technologies as you browse ctg88.

How We Use Your Information

ctg88 uses the personal data we collect for the following specific purposes. We do not use your information for any purpose beyond what is listed here without your explicit consent:

• Account management: to create, maintain, and secure your ctg88 account, and to verify your identity in accordance with responsible gaming requirements.
• Transaction processing: to facilitate deposits and withdrawals through bKash, Nagad, Rocket, Upay, and supported bank channels, and to maintain accurate financial records.
• Customer support: to respond to your questions, resolve disputes, and improve the quality of our service based on feedback received from Bangladeshi players.
• Promotions and communications: to send you information about bonuses, seasonal promotions (such as Eid or Pohela Boishakh offers), new game releases, and platform updates — only where you have opted in to receive such communications.
• Security and fraud prevention: to monitor for suspicious activity, protect the integrity of the platform, and prevent unauthorized access to your account.

Information Sharing and Disclosure

ctg88 does not sell, rent, or trade your personal information to any third party. We treat your data as strictly confidential and limit sharing to the narrow set of circumstances described below.

We may share your information only in the following limited circumstances:

• Service providers: trusted third-party vendors (such as payment processors, KYC verification partners, and IT infrastructure providers) who assist in operating ctg88, bound by strict confidentiality agreements.
• Legal obligations: when we are required to disclose information by applicable law, court order, or government authority, or to protect the rights and safety of ctg88, our employees, or our players.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred to a successor entity under the same confidentiality obligations set out in this policy.

Cookies and Tracking Technologies

ctg88 uses cookies and similar technologies (such as local storage and session tokens) to deliver a seamless experience. Cookies help us remember your login state, track your in-platform preferences, and analyse how users navigate through our betting and casino sections. Essential cookies are required for the platform to function; analytical and preference cookies are used to improve the experience over time.

Most browsers allow you to control or disable cookies through their settings. However, disabling essential cookies may affect the functionality of ctg88. For more details on how to manage cookie settings, refer to your browser's help documentation.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter in order to comply with our legal obligations, resolve disputes, and enforce our agreements. Inactive accounts may have their data archived or anonymized after an extended period of inactivity, subject to any applicable legal retention requirements.

If you request deletion of your account, we will remove your personally identifiable data within a reasonable timeframe, except where retention is required by applicable rules or to resolve outstanding disputes. Financial transaction records may be retained longer to satisfy anti-money-laundering and record-keeping obligations.

Security of Your Data

ctg88 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit, secure hashing of passwords, access controls limiting data access to authorised personnel only, and regular security reviews of our platform infrastructure.

While we work hard to safeguard your data, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your ctg88 account, to enable any available two-factor verification, and to keep your login credentials strictly confidential. If you suspect any unauthorised activity on your account, contact our support team immediately.

Your Rights Over Your Data

As a registered user of ctg88, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact us using the details in the Contact section below.

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right of rectification: if any data we hold is inaccurate or incomplete, you may ask us to correct it.
• Right to erasure: subject to our legal retention obligations, you may request that we delete your personal data.
• Right to withdraw consent: where we process your data based on consent (for example, marketing communications), you may withdraw that consent at any time.
• Right to lodge a complaint: if you are dissatisfied with how we handle your data, you have the right to raise the matter with us directly or through relevant consumer protection channels.

We will respond to all verifiable data rights requests within a reasonable period. We may need to verify your identity before processing such requests to ensure the security of our players' accounts.

Third-Party Services and Links

ctg88 integrates with third-party services to deliver game content (such as Pragmatic Play, Evolution Gaming, Spribe, and other game providers) and to process payments (including bKash, Nagad, and Rocket). These third-party providers operate under their own privacy policies. We recommend you review the privacy practices of any third-party service you interact with, as ctg88 is not responsible for how they handle your data.

Our platform may, in limited circumstances, reference informational resources. ctg88 does not control the content or data practices of any external service and accepts no liability in connection with your use of third-party platforms.

Children's Privacy and Age Restriction

ctg88 is strictly an adult platform. Our services are available only to individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that we have inadvertently collected data from an underage individual, we will promptly delete that data and close the associated account. If you believe a minor has accessed our platform, please notify us immediately at [email protected].

Changes to This Privacy Policy

ctg88 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will revise the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of ctg88 after any such changes constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. The most current version of the policy will always be available at ctg88.vip/privacy-policy.